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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of L Hobbs

L Hobbs

November 25, 2025

5  out of  5
rating by L Hobbs
"I must say the professional service I received from Stephanie today was awesome. We laughed and spoke briefly about holiday plans. She was so welcoming and pleasant to speak with, I forgot that I was paying my insurance bill. Mandy Simpson your office is one of a kind."
We responded:
"We don’t know what we would do without Stephanie! She always has such a positive, upbeat vibe! I’m so glad you shared your experience, and I’ve already passed along your kind words to Stephanie! Hope you have a wonderful Thanksgiving!"
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Lakeshia Simon

November 19, 2025

5  out of  5
rating by Lakeshia Simon
"Awesome customer service! When I initially started with Mandy's agency, she took the time to ensure that I had the proper coverage and explain to me what I was getting. The staff is great. I spoke with Stephanie yesterday and she was sweet as punch! :) Jackie too! Make it your business to take your business to Mandy Simpson and staff!"
We responded:
"Awe! Thank you for sharing your kind words, Lakeshia, and for taking the time to write this review! It means so much to us. We appreciate your business and for trusting us with your insurance needs!"
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Annett Sanchez

November 11, 2025

5  out of  5
rating by Annett Sanchez
"Awesome experience with Stephanie S., she spoke Spanish it was easy to have questions answered thank you"
We responded:
"Hey Annett - we’re so happy to be able to assist you in Spanish. Thank you for taking the time to leave us a review!"
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David Brown

November 7, 2025

5  out of  5
rating by David Brown
"I called to get a quote and I was treated with great customer service, and fantastic listening skills from Stephanie Crayton. She’s definitely a great employer and huge help"
We responded:
"Hey David! Thank you so much for your kind words! Stephanie is definitely one of the best! I’ll be sure to pass along your thoughts, and we appreciate you taking the time to leave us a review!"
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Meg Kirk

November 7, 2025

5  out of  5
rating by Meg Kirk
"I was able to save around $75 a month on my car insurance after switching all thanks to Ashlin Schuster! She also found out I had no life insurance policy and took the time to explain it all to me and helped me pick the right policy for me and my family. She was so patient with my 10000 questions! So helpful and has taken many calls from me since then with any questions I still might have! 10/10 recommend!!"
We responded:
"Hey Meg! We’re so happy we could assist you with your insurance and save you some money! Ashlin always goes above and beyond for our customers. I’ll be sure to share your kind words with her!"
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Jasmin Rice

November 5, 2025

5  out of  5
rating by Jasmin Rice
"I spoke with Ethan Kinney and he was very professional and helpful in understanding my different policies and rates. He’s a wonderful addition to your company!"
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Nadja Kinney

November 5, 2025

5  out of  5
rating by Nadja Kinney
"Ethan, was very helpful! We discussed life insurance and he was quick to answer my questions with thorough responses. He made sure I was taken care of and that I knew what I was signing up for!"
We responded:
"Hi Nadja - thank you so much for this wonderful review! Ethan is definitely one of the best, and I’m so glad he was able to help you with such an important decision like buying life insurance. "
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Alex Waters

November 4, 2025

5  out of  5
rating by Alex Waters
"Ive got to give it to Ethan Kinney he's a great guy for one.But he also hooked me up with a better quote for my auto insurance than what i was currently insured with through progressive.Not only did he help save me money but he also took the time to check in with me days later after discussion to make sure i was set up and good to go along with any other problems i might've had."
We responded:
"Hey Alex! Thank you for trusting Ethan and our office with your insurance needs. And we sincerely appreciate you giving a 5-star review!"
Profile photo of Teresa Kinney

Teresa Kinney

November 4, 2025

5  out of  5
rating by Teresa Kinney
"Ethan is very helpful, knowledgeable and kind. He will make sure you have the best policy for your individual or group needs."
We responded:
"Hi Teresa! Thank you so much for taking the time to give us a 5-star review! Ethan is definitely one of the best! "
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Olivia Hodges

November 4, 2025

5  out of  5
rating by Olivia Hodges
"Ethan Kinney was awesome! Very thorough in his line of work he walked me through my insurance and even assisted me with a better understanding on life insurance policy. Keep up the great work"
We responded:
"Hey Olivia! Thank you for taking the time to leave us a review! Ethan is definitely awesome, and we’re blessed to have him on our team!"
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Taylor Horne

September 6, 2025

5  out of  5
rating by Taylor Horne
"Top notch after hours customer service! Mandy and her team go above and beyond for their customers!! So thankful for Areli Chacon‘s willingness to help and go back into the office on a weekend!"
We responded:
"Awe! Thank you so much for the kind words! We hope you’re loving the new car! "
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Lauren Hyman

September 4, 2025

5  out of  5
rating by Lauren Hyman
"Great and fast service!"
We responded:
"Hey Lauren! Thank you for the Google review and for being one of the best teachers ever! "
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Sam Taylor

August 20, 2025

5  out of  5
rating by Sam Taylor
"Mandy Simpson is a phenomenal agent to have! Not only is she incredibly knowledgeable, but her customer service is unmatched!"
We responded:
"Sam, I wish all my customers were as kind and upbeat as you! You’re a pleasure to work with!"
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Jordan Allen

August 13, 2025

5  out of  5
rating by Jordan Allen
"Areli Chacon made the act of getting car insurance a genuine, flawless pleasure. Not only was she very personable and knowledgeable, but you can also tell that she is an asset to State Farm with off-the-charts customer satisfaction. I highly recommend speaking with her for all your insurance needs."
We responded:
"Hey Jordan - thank you so much for taking the time to leave us a review! I shared your comments with Areli, and she was so appreciative of your kindness. We're happy to have you as a customer, and we look forward to assisting you with all your insurance and financial services needs!"
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Lori Rosian

June 17, 2025

5  out of  5
rating by Lori Rosian
"I contacted Agent Mandy Simpson via email regarding one of my policies. She called me back and we discussed my concerns. Mandy sent out the necessary paperwork via email. This was a very pleasant and speedy process. I really appreciate Mandy's assistance."
We responded:
"Hey Lori! You were such a pleasure to work with, and I'm so thankful for the kind words. Please let me know if you need anything else in the future, and thank you for taking the time to write this review!"
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india Thompson

June 16, 2025

5  out of  5
rating by india Thompson
"Love how they care and try ti keep their customers safe! Thanks Mandy Simpson, and her crew❣️"
We responded:
"Hey India! Thanks for taking the time to give us a review! We appreciate your business, and you are always such a pleasure to worth with!"
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Elisa Mendoza

May 30, 2025

5  out of  5
rating by Elisa Mendoza
"Great service and very friendly staff. Receptionists Dayana, welcomed me with a smile and very positive attitude. Highly recommend Mandy Simpson."
We responded:
"Hey Elisa - We appreciate you leaving us a review, and Dayana has been an awesome addition to our team! Thank you so much for taking the time to write this Google review!"
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Timmy Thompson

May 21, 2025

5  out of  5
rating by Timmy Thompson
"Lindsey Thompson will answer all of your questions and is great about getting back to you in a timely manner!"
We responded:
"Hey Timmy! Thank you so much for taking the time to leave this review. I made sure that Lindsey saw your kind words, and she is definitely one of the best!"
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Grant Huckabee

May 16, 2025

5  out of  5
rating by Grant Huckabee
"Outstanding customer service. Mandy and her staff went above and beyond to get the best rates around. I highly recommend Mandy Simpson State Farm."
We responded:
"Thank you so much for the kind words and taking the time to give us a review, Grant! We appreciate you!"
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Family First

April 26, 2025

1  out of  5
rating by Family First
"👎👎👎👎👎👎👎"
We responded:
"Hi - We don't see you as a customer of ours. If you have any concerns, we welcome you to come in and let us address any concerns you may have."
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Yvonne Johnson

April 21, 2025

5  out of  5
rating by Yvonne Johnson
"If you need insurance, consider Lindsey Thompson at State Farm. She will work with you to get you the best quote possible."
We responded:
"Hey Yvonne - thank you for taking the time to give us a review - we appreciate your business! Lindsey is definitely a huge asset on our team and works hard for our customers."
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misty johnson

February 6, 2025

5  out of  5
rating by misty johnson
"One simple phone call and they took care for everything else. Made it so simple for me to make a claim"
We responded:
"Hey Misty! I’m so glad we were able to quickly assist you with your claim. We appreciate your business and you taking the time to leave us a review!"
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April Mcclain

February 4, 2025

5  out of  5
rating by April Mcclain
"Very friendly and helpful"
We responded:
"Thank you for the 5-star review April!"
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Debbie Redick

January 28, 2025

5  out of  5
rating by Debbie Redick
"Mandy Simpson explained my options clearly, made the process easy, and truly cared about my needs. I feel confident with my coverage. Highly recommend!"
We responded:
"Hey Debbie - thank you so much for your kind words! You are always such a pleasure to work with!"
Profile photo of Madison Woods

Madison Woods

January 16, 2025

5  out of  5
rating by Madison Woods
"My experience was wonderful! Taylor was very helpful and very nice while helping me!"
We responded:
"Thank you for taking the time to give us this Google review! I’ll make sure Taylor sees your kind words!"