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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kaitlyn

Kaitlyn

March 19, 2026

5  out of  5
rating by Kaitlyn
"Natalie was absolutely fantastic to work with from start to finish. She took the time to explain all my life insurance options clearly and made sure I felt confident in my decision without ever feeling pressured. Her professionalism, knowledge, and genuine care really stood out throughout the process. I highly recommend Natalie to anyone looking for a smooth and stress-free experience!"
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Nardo Howard

March 19, 2026

1  out of  5
rating by Nardo Howard
"Continues to raise premiums without any explanations, other than it's world wide."
We responded:
"Hi Nardo - I don’t see your name in my book of business. Are you with Mandy Simpson State Farm? Regardless, I’m happy to discuss this with you. Please give me a call at (843) 799-0885. "
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Tiffany Renfroe

March 13, 2026

5  out of  5
rating by Tiffany Renfroe
"Huge thank you to my friend Natalie Powell at State Farm! She saved us $5,585 by switching our auto and homeowners insurance policy to State Farm 🙌🏻🙌🏻! Reach out to her for you insurance needs and to see if she can save you some money too 🥰"
We responded:
"Hey Tiffany! Thank you so much for leaving us a review and for the kind words! Natalie’s definitely one of our best! So glad we could save you some money! "
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Kyle Curtis

March 2, 2026

5  out of  5
rating by Kyle Curtis
"Mandy and her team was able to assist me when my escrow wouldn’t cover the rising cost of the insurance premiums nationwide. I have had Geico for a long time for my automotive insurance needs and she was able to work her magic to get the car and house bundled together to offset the rising cost so my house payment wouldn’t increase. What a relief and her staff were super helpful and kind, especially Lindsey. Thanks for all the help and I can breathe a little easier now."
We responded:
"Hey Kyle! Thank you for taking the time to leave us a review and for the opportunity to help you with bundling everything to save money! And Lindsey is one of our best team members - she was thrilled to read your kind words!"
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cara dowling

February 24, 2026

5  out of  5
rating by cara dowling
"The staff here is great! Everyone is super helpful!"
We responded:
"Hey Cara! We’re so glad we could help you, and thank you for taking the time to leave us a 5-star review! "
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GiGi

February 23, 2026

5  out of  5
rating by GiGi
"I was with SF before and they just proved why I came back!!! Natalie made my day!!! She was FAST AND EFFICIENT!!! After feeling defeated with another agency State Farm saved the day!!! I need a rate that's affordable and that's what I'm getting! #relieved"
We responded:
"Awe! We’re so glad you’re back, Regina! And thank you for giving Natalie and our office a shout out!"
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Aiden Booker

February 10, 2026

5  out of  5
rating by Aiden Booker
"So many wonderful smiling faces willing to help with all my insurance questions!"
We responded:
"Hey Aiden! Thank you for taking the time to leave us a review! And we’re glad we were able to assist you with everything!"
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Brian Hamburg

February 6, 2026

5  out of  5
rating by Brian Hamburg
"Great service! Fulfilled my needs without any hassle!"
We responded:
"Hey Brian! Glad we could help! And thank you for giving us a Google review! "
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Rebie Ferrell

January 22, 2026

5  out of  5
rating by Rebie Ferrell
"Lindsey T. helped me find the best plan and took great care of me! Easy fast and affordable! Thank you!!!"
We responded:
"Hey Rebie! Thank you for taking the time to write us a review! And I already shared your kind words with Lindsey. We appreciate your business!"
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L Hobbs

November 25, 2025

5  out of  5
rating by L Hobbs
"I must say the professional service I received from Stephanie today was awesome. We laughed and spoke briefly about holiday plans. She was so welcoming and pleasant to speak with, I forgot that I was paying my insurance bill. Mandy Simpson your office is one of a kind."
We responded:
"We don’t know what we would do without Stephanie! She always has such a positive, upbeat vibe! I’m so glad you shared your experience, and I’ve already passed along your kind words to Stephanie! Hope you have a wonderful Thanksgiving!"
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Lakeshia Simon

November 19, 2025

5  out of  5
rating by Lakeshia Simon
"Awesome customer service! When I initially started with Mandy's agency, she took the time to ensure that I had the proper coverage and explain to me what I was getting. The staff is great. I spoke with Stephanie yesterday and she was sweet as punch! :) Jackie too! Make it your business to take your business to Mandy Simpson and staff!"
We responded:
"Awe! Thank you for sharing your kind words, Lakeshia, and for taking the time to write this review! It means so much to us. We appreciate your business and for trusting us with your insurance needs!"
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Annett Sanchez

November 11, 2025

5  out of  5
rating by Annett Sanchez
"Awesome experience with Stephanie S., she spoke Spanish it was easy to have questions answered thank you"
We responded:
"Hey Annett - we’re so happy to be able to assist you in Spanish. Thank you for taking the time to leave us a review!"
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David Brown

November 7, 2025

5  out of  5
rating by David Brown
"I called to get a quote and I was treated with great customer service, and fantastic listening skills from Stephanie Crayton. She’s definitely a great employer and huge help"
We responded:
"Hey David! Thank you so much for your kind words! Stephanie is definitely one of the best! I’ll be sure to pass along your thoughts, and we appreciate you taking the time to leave us a review!"
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Meg Kirk

November 7, 2025

5  out of  5
rating by Meg Kirk
"I was able to save around $75 a month on my car insurance after switching all thanks to Ashlin Schuster! She also found out I had no life insurance policy and took the time to explain it all to me and helped me pick the right policy for me and my family. She was so patient with my 10000 questions! So helpful and has taken many calls from me since then with any questions I still might have! 10/10 recommend!!"
We responded:
"Hey Meg! We’re so happy we could assist you with your insurance and save you some money! Ashlin always goes above and beyond for our customers. I’ll be sure to share your kind words with her!"
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Jasmin Rice

November 5, 2025

5  out of  5
rating by Jasmin Rice
"I spoke with Ethan Kinney and he was very professional and helpful in understanding my different policies and rates. He’s a wonderful addition to your company!"
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Nadja Kinney

November 5, 2025

5  out of  5
rating by Nadja Kinney
"Ethan, was very helpful! We discussed life insurance and he was quick to answer my questions with thorough responses. He made sure I was taken care of and that I knew what I was signing up for!"
We responded:
"Hi Nadja - thank you so much for this wonderful review! Ethan is definitely one of the best, and I’m so glad he was able to help you with such an important decision like buying life insurance. "
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Alex Waters

November 4, 2025

5  out of  5
rating by Alex Waters
"Ive got to give it to Ethan Kinney he's a great guy for one.But he also hooked me up with a better quote for my auto insurance than what i was currently insured with through progressive.Not only did he help save me money but he also took the time to check in with me days later after discussion to make sure i was set up and good to go along with any other problems i might've had."
We responded:
"Hey Alex! Thank you for trusting Ethan and our office with your insurance needs. And we sincerely appreciate you giving a 5-star review!"
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Teresa Kinney

November 4, 2025

5  out of  5
rating by Teresa Kinney
"Ethan is very helpful, knowledgeable and kind. He will make sure you have the best policy for your individual or group needs."
We responded:
"Hi Teresa! Thank you so much for taking the time to give us a 5-star review! Ethan is definitely one of the best! "
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Olivia Hodges

November 4, 2025

5  out of  5
rating by Olivia Hodges
"Ethan Kinney was awesome! Very thorough in his line of work he walked me through my insurance and even assisted me with a better understanding on life insurance policy. Keep up the great work"
We responded:
"Hey Olivia! Thank you for taking the time to leave us a review! Ethan is definitely awesome, and we’re blessed to have him on our team!"
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Taylor Horne

September 6, 2025

5  out of  5
rating by Taylor Horne
"Top notch after hours customer service! Mandy and her team go above and beyond for their customers!! So thankful for Areli Chacon‘s willingness to help and go back into the office on a weekend!"
We responded:
"Awe! Thank you so much for the kind words! We hope you’re loving the new car! "
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Lauren Hyman

September 4, 2025

5  out of  5
rating by Lauren Hyman
"Great and fast service!"
We responded:
"Hey Lauren! Thank you for the Google review and for being one of the best teachers ever! "
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Sam Taylor

August 20, 2025

5  out of  5
rating by Sam Taylor
"Mandy Simpson is a phenomenal agent to have! Not only is she incredibly knowledgeable, but her customer service is unmatched!"
We responded:
"Sam, I wish all my customers were as kind and upbeat as you! You’re a pleasure to work with!"
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Jordan Allen

August 13, 2025

5  out of  5
rating by Jordan Allen
"Areli Chacon made the act of getting car insurance a genuine, flawless pleasure. Not only was she very personable and knowledgeable, but you can also tell that she is an asset to State Farm with off-the-charts customer satisfaction. I highly recommend speaking with her for all your insurance needs."
We responded:
"Hey Jordan - thank you so much for taking the time to leave us a review! I shared your comments with Areli, and she was so appreciative of your kindness. We're happy to have you as a customer, and we look forward to assisting you with all your insurance and financial services needs!"
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Lori Rosian

June 17, 2025

5  out of  5
rating by Lori Rosian
"I contacted Agent Mandy Simpson via email regarding one of my policies. She called me back and we discussed my concerns. Mandy sent out the necessary paperwork via email. This was a very pleasant and speedy process. I really appreciate Mandy's assistance."
We responded:
"Hey Lori! You were such a pleasure to work with, and I'm so thankful for the kind words. Please let me know if you need anything else in the future, and thank you for taking the time to write this review!"
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india Thompson

June 16, 2025

5  out of  5
rating by india Thompson
"Love how they care and try ti keep their customers safe! Thanks Mandy Simpson, and her crew❣️"
We responded:
"Hey India! Thanks for taking the time to give us a review! We appreciate your business, and you are always such a pleasure to worth with!"